General Tips
Before using new footwear, we recommend protecting it from external factors whenever possible: sun, dirt, moisture, etc.—using special products. For smooth leather, this can be a transparent shoe cream or wax. For suede, nubuck, or velour, use a special water- and dirt-repellent product.
Under no circumstances should you wash dress shoes or products made from natural materials. This destroys the leather, causes fading, shrinkage, and deformation of the footwear. Always choose professional and eco-friendly products for treating your footwear. Before using any cleaning or care products for footwear, read the instructions and test the product on an inconspicuous area of the shoe.
We recommend drying footwear after rain or cleaning at room temperature, preferably in a well-ventilated area, avoiding heating devices or direct sunlight.
To maintain the shape of your footwear during off-season storage, use special wooden or plastic shoe trees, or fill them with white paper towels.
Natural Velour / Nubuck / Suede
Take care of your velour footwear before use by applying a water- and dirt-repellent product for suede.
To maintain the good condition of suede, velour, or nubuck footwear, it is sufficient to regularly brush the surface of dried footwear with a dry, clean medium-stiffness brush to remove dirt from the surface. Do not do this when wet—this will only worsen the situation and allow dirt to set in more firmly.
Cleaning suede footwear with foam at home:
- Choose professional, trusted products for cleaning nubuck and velour.
- Suede/velour can only be cleaned with a brush: cloths and sponges will have a negative effect.
- Suede/nubuck/velour must be cleaned completely, evenly saturating the entire product with the product and brushing with movements along and against the nap (not circular).
- If excess foam remains on the material during cleaning, blot it with microfiber or a napkin (but do not rub).
- It is best to dry with shoe trees inside at room temperature, away from radiators and heaters (velour will harden from overdrying and may crack over time).
- During drying and afterward, raise the nap with a dry medium-stiffness brush or a special rubber brush.
For difficult stains on velour, such as from food products, cosmetics, etc., it is better to immediately contact a professional dry cleaner. Before storing footwear between seasons, we recommend comprehensive care by professionals to remove dirt, restore shape, moisturize the nap, and refresh the color.
Natural Long-Pile Fur
To maintain the good condition of fur footwear, it is sufficient to regularly brush the surface of dried footwear with a dry medium-stiffness brush to remove dirt from the surface. Do not do this when wet—this will only worsen the situation and allow dirt to set in more firmly!
Natural fur does not tolerate prolonged contact with water. Therefore, you should not wear fur footwear in rain or snow. If the fur does get wet, first allow it to dry at room temperature, and then you can style it using a hairdryer on low heat and a comb.
We do not recommend wet cleaning fur at home. It is better to contact a professional dry cleaner if necessary.
Patent Leather
Patent leather footwear requires delicate care. Patent leather cannot be cleaned with a brush or damp cloth. After wearing, clean the soiled patent surface with a slightly damp, clean, soft cloth and then carefully dry it. You can also apply a special patent leather product and polish it with a flannel cloth for shine.
We do not recommend wearing patent leather footwear at temperatures below 0°C—the patent coating may freeze and crack. Patent leather footwear should be stored at moderate humidity to avoid drying out the patent coating.
Smooth Leather
To maintain the good condition of leather footwear, it is sufficient to regularly brush the surface of dried footwear with a dry natural-bristle brush or a dry, clean cotton cloth to remove dirt from the surface.
If dirt or water gets on smooth leather footwear, it can be wiped with a cotton cloth moistened in clean water. Do not use alcohol-based wet wipes or household cleaning sponges, as they may leave marks and remove dye.
For care, we recommend regularly treating the leather with colorless cream. To do this, apply a small amount of cream to a cotton cloth or special sponge and rub it into the leather in circular motions until the cream is fully absorbed.
How to clean smooth leather at home:
- Always start cleaning from the sole so as not to transfer dirt to the surface of the footwear.
- Choose professional, trusted footwear cleaning products.
- To avoid damaging the leather, choose a brush with natural horsehair.
- We recommend drying footwear on shoe trees at room temperature, away from heaters and radiators (as leather dries out and loses its elastic properties).
- After drying, apply shoe cream matching the leather (footwear) color or treat with colorless cream to restore the leather’s oils.
- Waxing or cream application should be done with a sponge, natural brush, or soft cloth.
Soles:
Thermoplastic Rubber (Sole)
Dirt from thermoplastic rubber soles can be removed with a synthetic-bristle brush and soapy solution or shoe foam. If there are marks from mechanical scuffs, these streaks can be removed with an eraser or a textured microfiber cloth moistened in soapy solution—simply rub the area thoroughly.
Rubber
Dirt from rubber soles can be removed with a synthetic-bristle brush and soapy solution or shoe foam. If there are marks from mechanical scuffs, these streaks can be removed with an eraser or a textured microfiber cloth moistened in soapy solution—simply rub the area thoroughly.
Do not dry footwear on heaters, as rubber may melt and deform.
